Frequently Asked Questions
1. How do NFC-enabled trading cards work?
Just tap the card with your phone. The built-in NFC chip is instantly recognized and opens the card’s digital content.
No batteries. No downloads.
No setup.If your phone supports NFC, you’re ready to go.
2. Do I need an app to unlock the content?
No app required.
Most modern iPhones and Android phones already support NFC. Simply tap the card and the content opens automatically in your browser.
Most modern iPhones and Android phones already support NFC. Simply tap the card and the content opens automatically in your browser.
3. What kind of content can be stored on an NFC card?
Each Momento card can unlock a wide range of digital content, including:
- Music and audio
- Videos
- Photos
- Messages or notes from the artist or creator
- Exclusive experiences or surprises
The content depends entirely on the creator of the card and may evolve over time.
4. Do Momento cards work with both iPhone and Android?
Yes.
Momento cards work with any NFC-enabled smartphone.
- iPhone XS and newer support instant NFC reading
- Most Android phones support NFC by default
5. How can I tell if my Momento card is authentic?
Every authentic Momento card unlocks official Momento content when tapped.
Each card also includes a unique serial number that can be verified through our support team if needed.
6. Can someone else read my card by tapping it?
Yes. Anyone with an NFC-enabled phone can tap the card to view its content.
The card does not automatically trigger on its own—it only responds when tapped.
7. Does the content ever change?
Yes. That’s part of the magic.
Momento cards are dynamic. The creator can update the content over time with new videos, messages, music, or surprises—so the experience can grow the longer you own the card.
Momento cards are dynamic. The creator can update the content over time with new videos, messages, music, or surprises—so the experience can grow the longer you own the card.
8. Can I order a custom NFC card with my own design?
Yes.
Custom cards are available depending on the product page and current offerings. You can create cards featuring your own artwork, designs, or messages where customization is supported.
Custom cards are available depending on the product page and current offerings. You can create cards featuring your own artwork, designs, or messages where customization is supported.
9. Will the NFC chip wear out over time?
No need to worry.
The NFC chip has no moving parts and no power source. It’s designed to last for many years under normal use.
The NFC chip has no moving parts and no power source. It’s designed to last for many years under normal use.
10. How long does shipping take within the U.S.?
Shipping times vary based on your location, order volume, and the shipping carrier.
Most U.S. orders arrive within the timeframe provided at checkout once your order has been processed.